EFFECTIVE FROM 25.05.2018
In carrying out its activity, Business Support Center for Small and Medium-Sized Enterprises, Bulstat 117004730, with headquarters and management address: Bulgaria, 7000 Ruse, 14 Kresna str., ("Association", "BSCSME", "We", "Us"), processes information, including one that is personal data.
This website is owned by the Business Support Center for Small and Medium-Sized Enterprises and is managed by the Association in accordance with the provisions of the Personal Data Protection Act and related legislation, including but not limited to Regulation (EC) 2016/679 ("GDPR").
This policy aims to inform you about the way we process your personal data as an administrator, as well as your rights. BSCSME seeks to provide you with accessible and useful information on your website.
Privacy is of utmost importance to us. BSCSME will not sell your data to other companies or individuals. If we provide your data to third parties, these are our contractors who process the information on our behalf following our instructions and applying our privacy standard. We strive to be as clear, specific and transparent as possible on the processing of your personal information we provide to you.
WHAT ARE PERSONAL DATA?
Personal information is any information related to an identified or identifiable individual (such as email address, names, age, date of birth, telephone, etc.).
Personal data revealing race or ethnic origin, political opinions, religious or philosophical beliefs or membership of trade unions and processing of genetic data, biometric data for the purpose of identifying an individual person, health or sexual life or sexual orientation of an individual are a special category of personal data. BSCSME will not process such information for you.
COLLECTION AND USE OF PERSONAL DATA
BSCSME collect, use, store and process your personal data that are needed by the Association to implement the provision of services BSCSME. Your data is a timely response to your capture for information made through the contact form of our website. They can also be used for statistical purposes of the Association, which are related to improving the quality of our services.
Below are examples of the types of personal information that BSCSME can collect, as well as the ways we can use it. Detailed information on the different types of data that you collect will be found when you use the relevant BSCSME service and provide information to the Association.
WHAT PERSONAL INFORMATION WE RECEIVE
- We collect personal information through the self-assessment tool, such as e-mail, address and name.
- Timely response to your request for information made through the contact form of our website - e-mail address and name.
WHAT OBJECTIVES AND WHAT BASE USE YOUR PERSONAL INFORMATION
The main activities, purposes and grounds that are related to the processing of personal data for BSCSME are:
We use your contact information in order to respond promptly to any questions only and only upon your request made via the contact form on our website.
We may also use your personal information for internal purposes such as checks, data analysis, and surveys to improve service and communication with BSCSME customers.
DISCLOSURE OF YOUR PERSONAL DATA
For cases where BSCSME shares information about you with third party suppliers of BSCSME, the Association has mechanisms to ensure that they provide a level of data protection according to the agreed standard. Your data is also considered confidential for our partners.
It may be necessary - by law, in court, in litigation and / or on request by public and governmental authorities in or outside your country of domicile - BSCSME to disclose your personal information. We may also disclose information to you if we find that such disclosure is necessary or appropriate for purposes of national security, law enforcement or other matters of public concern.
We may also disclose information to you if we find that such disclosure is reasonably necessary for the implementation of our Terms and Conditions or to protect our activities or users. In addition, in case of reorganization, merger or sale, it is possible to transfer any and all collected personal information to the third party concerned.
TRANSFER IN THIRD COUNTRIES
BSCSME does not transfer your data to third countries outside the EU as a rule. In some cases, your data may be transferred to third countries by virtue of a contract between BSCSME and a company / organization acting as a contractor for certain services or a partner on projects funded by the European Union funds. In such cases, BSCSME will ensure that this transfer is carried out in full compliance with the legal provisions, thus ensuring the level of protection of your data (including but not limited to standard transfer terms approved by the European Commission). Data protection remains with your data. If our partners are in the US, then we check their Privacy certification Shield, which is a legal mechanism for transferring data to that country.
PROTECTION OF PERSONAL INFORMATION
BSCSME takes precautions - including administrative, technical and physical measures - to protect your personal information from loss, theft and misuse, as well as from unauthorized access, disclosure, alteration or destruction.
All employees of BSCSME are obliged to protect the confidentiality of your information and to observe the applicable organizational and technical measures for its protection. Access to your data is limited to the necessity of performing its duties.
For cases where BSCSME shares information about you with third party suppliers of BSCSME, the Company has mechanisms to ensure that they provide a level of data protection according to the agreed standard for that.
STORAGE OF PERSONAL INFORMATION
YOUR RIGHTS IN RELATION TO YOUR DATA
If you have provided your personal data to BSCSME, you have the following options at any time:
- verify the accuracy, completeness and timeliness of your contact information;
- the right of access to your personal data processed by BSCSME;
- the right to request appropriate correction, deletion or blocking of your personal data;
- the portability of data in a structured, widely used and machine-readable format;
- the right to object at any time against the processing of your personal data when there are legitimate reasons for doing so;
- the right to refuse the processing of your personal data for the purpose of receiving an electronic newsletter and other marketing communications, etc.;
- the right to complain to the Personal Data Protection Commission if you believe that your data protection rights have been infringed.
If you wish to exercise your rights or to refuse to receive the electronic bulletin and other marketing communications, you may contact us by sending a message to email@example.com or by sending a letter to the postal address: Bulgaria, 7000 Ruse, 14 Kresna str., Business Support Center for Small and Medium Enterprises.
We may refuse to process requests that are unreasonably duplicated, require disproportionate technical efforts, jeopardize the confidentiality of other users, requests which are extremely impractical or otherwise not required by law.
The exercise of your rights, when they are not repetitive and unreasonable, is not subject to a fee.
We do not collect personal information from children under the age of 14. If we learn that we have collected personal information for a child under the age of 14, we will take steps to delete the information as soon as possible. If parents and / or legal representatives of children find that children under their guardianship have given their details to BSCSME, contact us at the contact addresses listed in this policy. We will delete the information as soon as possible.
VALIDITY AND UPDATE OF POLICY
IF YOU WANT TO CONNECT WITH US ON ISSUES RELATED TO THIS POLICY OR PROTECTION OF PERSONAL DATA IN BSCSME, PLEASE CONTACT US IN THE FOLLOWING WAYS:
By mail: Bulgaria, 7000 Ruse, 14 Kresna Str., Business Support Center for Small and Medium Enterprises.